Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context expressly requires otherwise:

• "sona4d", "we", "us", or "our" refers to the operator of the platform accessible at sona4d.com and all associated sub-domains, mobile interfaces, and linked services.
• "Platform" means the sona4d website, mobile web interface, and any software made available by sona4d for the purpose of accessing betting and gaming services.
• "Member", "you", or "your" refers to any individual who has successfully registered a sona4d account and is authorised to access the Platform.
• "Account" means the unique, personal account created by a Member to access the Platform's services.
• "Funds" means Indonesian Rupiah (IDR / Rp) credited to a Member's sona4d Account via an approved deposit method.
• "Wager" or "Bet" means any financial stake placed by a Member on a sporting event, casino game, crash game, togel (Indonesia's traditional numbers lottery) draw, or any other game or event offered through the Platform.
• "Bonus" means any promotional credit, free spins, cashback, or other incentive offered by sona4d subject to applicable Bonus Terms.
• "KYC" (Know Your Customer) refers to the identity verification process required of all Members prior to withdrawal of funds.
• "Prohibited Jurisdiction" means any country or territory from which access to or use of the Platform is restricted or excluded by applicable law or by sona4d's internal compliance policies.

By registering an account with sona4d, you confirm and warrant that you meet all of the following eligibility criteria at the time of registration and on a continuous basis for the duration of your membership:

• You are a natural person, at least 21 years of age.
• You are accessing the Platform from Indonesia or from a jurisdiction that does not prohibit access to online betting platforms of this nature.
• You are not a current employee, officer, director, contractor, or immediate family member of any employee of sona4d or of any of its affiliated game studio partners (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft, or any future partner).
• You are acting on your own behalf and not as an agent or representative of any third party.
• You have not previously been excluded, suspended, or banned from the Platform or had a sona4d Account terminated for cause.
• You are not registered on any voluntary or regulatory self-exclusion programme that would prohibit you from opening or using a gambling account.
• You have the legal capacity to enter into binding contracts under the laws of your jurisdiction.

sona4d reserves the right to request documentary evidence of eligibility at any time. Failure to provide such evidence within a reasonable period may result in account suspension or termination.

Each Member is permitted to hold exactly one (1) sona4d Account. Creating duplicate or multiple accounts — whether under the same identity, a different name, a shared device, or a shared IP address — is strictly prohibited and may result in the immediate suspension of all associated accounts and the forfeiture of any funds held therein.

To register a sona4d Account, you must provide accurate, complete, and current information, including but not limited to:

• Full legal name as it appears on your government-issued identification document.
• Date of birth confirming you are at least 21 years of age.
• A valid, personal email address to which you have sole access.
• A valid Indonesian mobile phone number for account verification and two-factor authentication.
• Your city or region of residence within Indonesia (e.g., Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta).
• Your preferred Indonesian bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, or Bank Permata) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) for payment processing.

You are solely responsible for maintaining the confidentiality of your sona4d username, password, and any two-factor authentication credentials. You must not share your account credentials with any third party. sona4d will never ask you for your password via any communication channel, including live chat, email, or telephone. Any activity conducted through your Account — whether authorised by you or not — is your sole responsibility unless you have promptly notified sona4d of unauthorised access.

Prior to processing any withdrawal request, sona4d will require you to complete a Know Your Customer (KYC) verification process. This involves submitting copies of valid government-issued photo identification (such as a KTP, SIM, or passport) and, where applicable, proof of address and proof of ownership of your nominated payment method. Accounts that fail to complete KYC verification within the period specified by sona4d may be suspended. sona4d's KYC procedures are conducted in accordance with internationally recognised anti-money-laundering (AML) standards.

All deposits to your sona4d Account are processed in Indonesian Rupiah (IDR / Rp). We accept deposits via the following methods: local bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and Indonesian e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum and maximum deposit limits are displayed within the cashier section of the Platform and are subject to change without prior notice. Deposits are typically credited to your Account within minutes of a confirmed transaction; however, processing times may vary depending on your bank or e-wallet provider.

sona4d does not accept deposits from third-party accounts. All deposits must originate from a payment method registered in your own name and that matches the personal information on your sona4d Account. Deposits originating from unverified or mismatched sources may be reversed and the associated account suspended.

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, or to a verified payment method on your account. You must complete KYC verification before your first withdrawal is processed. Verified withdrawals are typically processed within five (5) minutes on average; however, processing times may extend during periods of high volume, scheduled maintenance, or when additional verification is required under our AML obligations.

The sona4d Platform operates exclusively in Indonesian Rupiah (IDR). All account balances, wager values, winnings, and bonus amounts are denominated in IDR. No currency conversion is applied to domestic IDR transactions. sona4d uses standard Indonesian numeral formatting for large amounts (e.g., Rp 50.000, Rp 1.500.000) throughout the Platform interface.

sona4d offers a range of bonuses and promotions to eligible Members, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, or Indonesian Independence Day (17 August). All bonuses are subject to the specific terms stated on the relevant promotion page and to the general bonus rules set out in this clause.

Bonus funds are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering multiplier for each promotion is stated clearly on the promotion detail page. Unless otherwise stated, wagering requirements must be completed within thirty (30) calendar days of the bonus being credited to your account. Failure to meet the wagering requirement within this period will result in the automatic forfeiture of the bonus and any associated winnings.

Bonuses are available to eligible Members only. sona4d reserves the right to decline, cancel, or reclaim any bonus where it reasonably suspects that the Member has engaged in bonus abuse, multi-accounting, collusion, or any form of fraudulent activity designed to exploit promotional terms. Each promotion specifies the games and bet types that contribute to wagering requirements; bets placed on excluded games do not count toward wagering completion.

Bonuses have no cash value and may not be transferred, sold, or exchanged outside of the sona4d Platform. Bonus funds must be wagered in accordance with the stated terms before a withdrawal request can include any portion derived from bonus activity.

All wagers placed on the sona4d Platform are subject to the specific rules governing each product category. By placing a wager, you acknowledge that you have read and understood the applicable rules for the game or event in question.

Sports betting on sona4d covers domestic and international leagues and competitions, including BRI Liga 1, Timnas Indonesia fixtures, Piala AFF, the English Premier League (EPL), La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, and major esports events including MPL Mobile Legends and PUBG Mobile. Bet types include pre-match, in-play (live betting), mix parlay (Indonesia's term for accumulator/parlay bets), handicap betting (commonly referred to locally as voor bola), and over/under markets. All odds are expressed in decimal format and are subject to change up to the moment a bet is confirmed. sona4d reserves the right to void bets placed on events affected by irregular circumstances, match-fixing investigations, or data feed errors.

Live casino games — including baccarat, roulette, blackjack, and dragon tiger — are provided through Evolution Gaming's enterprise infrastructure. The rules of each live table are displayed within the game interface. Disconnection during a live casino round does not automatically void the wager; the bet will be settled based on the outcome recorded by the game server.

All slot and RNG-based game titles on sona4d are supplied by licensed studios (Pragmatic Play, Microgaming, NetEnt, Spribe, Pocket Games Soft). RTP percentages are published within each game's information panel. Malfunction of any game — whether caused by a software error, hardware fault, or network interruption — voids all plays and any associated wagers during the period of malfunction. sona4d is not liable for losses arising from such malfunctions beyond the return of the affected wager amount.

Togel (Indonesia's traditional numbers lottery) is offered on the sona4d Platform through official draw partners. Draw schedules, prize tables, and bet types are displayed within the togel section of the Platform. Results are final upon official draw completion and are not subject to appeal on grounds of player error in number selection.

sona4d strongly encourages all Members to gamble responsibly and within their financial means. Gambling should be treated as a form of entertainment, not a source of income or a method of recovering financial losses. We provide the following tools to support responsible gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Session Time Limits: Restrict the duration of individual gaming sessions.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely close your account if you feel gambling is no longer recreational.
• Reality Checks: Receive on-screen notifications displaying the time elapsed during a gaming session.

If you believe that gambling is negatively impacting your financial wellbeing, relationships, or mental health, please contact our 24/7 support team immediately. You can also visit our dedicated Responsible Gaming page for further guidance and resources. All Members must be 21 years of age or older — if you are aware of a minor accessing gambling content, please notify us immediately.

All content on the sona4d Platform — including but not limited to the sona4d name, logo, brand identity, website design, software, databases, text, graphics, images, audio, and video content — is the exclusive intellectual property of sona4d or of its licensed third-party content providers, and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to: copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without the prior written consent of sona4d. Any unauthorised use of Platform content may result in immediate account termination and may expose you to civil and/or criminal liability.

Your privacy is important to us. sona4d collects, processes, stores, and protects your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering a sona4d Account, you consent to the collection and processing of your personal data as described in our Privacy Policy.

sona4d will never sell your personal data to third parties for marketing purposes. We share personal information only where required for payment processing, KYC verification, fraud prevention, regulatory compliance, or as compelled by a lawful authority. All data is transmitted over 256-bit TLS-encrypted connections and stored on secured, access-controlled servers.

To the maximum extent permitted by applicable law, sona4d, its directors, officers, employees, agents, and technology partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of — or inability to use — the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

sona4d's total aggregate liability to any Member in respect of any claim arising under or in connection with these Terms shall not exceed the total net deposits made by that Member to their sona4d Account in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude sona4d's liability for death or personal injury caused by gross negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be limited by law.

You may close your sona4d Account at any time by contacting our customer support team. Any verified, withdrawable balance remaining in your Account at the time of closure will be returned to your nominated payment method following standard KYC checks, provided no outstanding bonus wagering obligations remain.

sona4d reserves the right to suspend, restrict, or permanently terminate your Account — and to void or withhold associated funds where legally permissible — if we determine or reasonably suspect that you have:

• Provided false, inaccurate, or misleading information during registration or at any subsequent point.
• Breached any provision of these Terms & Conditions.
• Engaged in fraudulent activity, money laundering, bonus abuse, multi-accounting, or collusion.
• Used automated software, bots, AI tools, or any other technology to gain an unfair advantage on the Platform.
• Acted in a manner that is threatening, abusive, or harassing toward any sona4d employee or support agent.
• Violated any applicable law or regulation in connection with your use of the Platform.

Where an Account is terminated for cause, sona4d will communicate the reason to the extent permitted by law and applicable compliance obligations. Account termination decisions may be reviewed by contacting our support team; however, sona4d's determination shall be final in cases of confirmed fraud or AML violations.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which sona4d is incorporated and licensed to operate. sona4d operates under an internationally recognised gaming licence and adheres to globally accepted standards of operator conduct, AML compliance, and player data protection.

To the extent that any provision of these Terms is found to be unlawful, invalid, or unenforceable under the laws of any applicable jurisdiction, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect. The invalidity of one clause does not affect the validity of any other clause.

Any dispute between you and sona4d that cannot be resolved through our internal complaints procedure shall be referred to binding arbitration in accordance with internationally accepted arbitration rules. You and sona4d both waive any right to a jury trial or class-action proceeding in respect of any such dispute.

sona4d reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered Members via the email address on file and/or via a prominent in-Platform notification at least seven (7) calendar days before the changes take effect — except where immediate changes are required to comply with applicable law or to address an urgent security matter, in which case changes may take effect immediately.

Your continued use of the sona4d Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and contact our support team to close your account. The most current version of these Terms is always accessible at sona4d.com/terms-conditions.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, your sona4d Account, or any aspect of the Platform, please contact our support team using the details below. Our 24/7 Indonesian-speaking support agents are available via live chat on the Platform at all times.

We aim to acknowledge all written enquiries within twenty-four (24) hours and to resolve complaints within five (5) business days. If you are dissatisfied with the outcome of our internal complaints procedure, you may escalate the matter to the relevant licensing authority in accordance with Clause 12 above.